Plumbing for property managers, strata and commercial on the Central Coast

ZC Plumbing does maintenance, urgent repairs, hot water replacement, compliance work and fit-outs for property managers, strata committees, retirement villages and commercial premises across the Central Coast. Every job comes with photos, a short report and an invoice to the agency.

We currently look after maintenance for property managers covering roughly 5,000 rentals, including LJ Hooker Terrigal and McGrath Central Coast, and several retirement villages.

We're licensed, 386374C, and Nick has the phone 24 hours a day for the urgent ones, on 0476 000 533.

A plumber who picks up, quotes fast enough to get landlord approval the same day, turns up when the tenant was told, takes photos before and after, writes two lines on what was wrong and what was done, and invoices the agency without being chased. That's the job, and the plumbing is the easy part of it. Our report is the same format every time so your team knows where to look, and Nick has the phone around the clock for the urgent ones.

Payment terms are 14 days for agencies, 30 where that's how you work, and we invoice weekly so nothing sits. Every work order that comes through gets a call the same day to make contact and book the job, no matter what it is.

Under NSW tenancy law a burst pipe, a broken hot water system, a blocked or broken toilet, a serious leak and a gas leak are urgent repairs the landlord has to fix promptly, and a tenant who can't reach you can arrange the repair themselves and claim it back up to a set amount.

A plumber who attends the same day and invoices the agency is what keeps that from happening.

In a villa or unit block the question that decides who pays is whether the pipe is inside the lot or part of the common property, and it's rarely obvious from where the water's coming out. We find the fault, say plainly which side of the line it's on, and photograph it so the committee has evidence rather than an opinion.

The villa estates around Erina and Kincumber are where most of our strata work is, and the hot water units in those estates are reaching replacement age in batches, which is worth planning rather than doing one at a time as they fail.

We build to your occupational therapist's plans and provide a detailed quote your plan manager can work from. For aged-care residents and their families, the same bathroom is what lets someone stay in their own home, and it's usually a smaller job than people expect.

Certificates of compliance for hot water, gas and drainage work, tempering valve checks, and the documentation an insurer or a buyer's conveyancer asks for. Every piece of work that legally needs a certificate gets one lodged, and a copy goes to the agency or the strata manager.